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Frequently Asked Questions

Answers to the most common questions about Rinqo: how the caller ID works, whether your data is safe, how to remove a number, and how we differ from other services.

Do I need to install the app right away?

No. Start with web check. Install when you want daily protection.

How long does a check take?

Usually under two seconds: enter the number and see the risk signal.

Why are there both web and app paths?

Web gives instant access. App provides daily call protection.

Is my data safe?

Yes. We don't store call history. Number checks are anonymous and encrypted.

What are CheckPoints?

In-app currency for number lookups. Earn daily and through referrals.

Which platforms are supported?

Android app is available now. iOS coming soon. Web works on any device.

How does Rinqo know who's calling?

The database is built from community reports and public open sources. Personal contacts on your phone are never uploaded to our servers.

Can I remove my number from Rinqo?

Yes. Email [email protected] with proof of number ownership — we remove it from the database within 48 hours.

How much does Rinqo cost?

Basic number lookup and spam protection are free. Advanced lookups use CheckPoints, which you earn daily and via friend invites.

How is Rinqo different from Truecaller and GetContact?

We never upload your address book. Number signals come only from user reports and public data, and lookups stay anonymous.

Didn't find an answer? Reach out via our contact page — we usually reply within 1–2 business days.

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